配送ポリシー
1. General Shipping Rules
We provide international shipping services to most countries and regions worldwide. All orders are processed and inspected carefully before shipment to ensure product quality.
2. Order Processing Time
- Orders are normally processed within 1–3 business days.
- During promotions or holidays, processing may be delayed by 2–5 business days.
- Orders are shipped only after payment is confirmed.
3. Shipping Methods & Delivery Time
- Standard Shipping: 7–20 business days, depending on the destination country.
- Express Shipping: 5–10 business days (if available).
Delivery time starts counting after the order is shipped, not from the order placement date.
4. Shipping Costs
- Shipping fees are calculated automatically based on weight, dimensions, and destination.
- We may offer free shipping under certain promotions; terms are displayed on the relevant product or checkout page.
5. Customs Duties & Taxes
The buyer is responsible for any import duties, taxes, or customs clearance fees charged by the destination country.
We are not responsible for delays caused by customs inspection or local policies.
6. Order Tracking
Once shipped, you will receive a shipping confirmation email with a tracking number.
You may track your order on our website or the official website of the shipping carrier.
7. Undeliverable & Lost Packages
- If a package is returned due to incomplete or incorrect address, the buyer is responsible for the return shipping cost.
- For lost or missing packages during delivery, we will assist with investigation and reship or refund according to the carrier’s final verdict.
8. Prohibited Items
We do not ship any items restricted or prohibited by international laws, aviation regulations, or destination country policies.
9. Policy Changes
We reserve the right to update or modify this shipping policy at any time without prior notice.